Overview
Manage and audit Transmission alarm logs
CPCS1
12
Services Down
320
Customers Impacted
CPCS2
5
Services Degraded
45
Customers Affected
CPCS3
All Services Normal
VISIBILITY GAP
2
Sites Unmonitored
ALARM TRENDS (LAST 4 HOURS)
1 Hour
2 Hour
3 Hour
4 Hour
5 Hour
Critical
Total Alarms
KPI METRICS: LESS THAN 4 HOURS
99.8%
Fibre Outage
98.0%
Hardware
DOMAIN HEALTH
99.4%
Selangor
98.2%
Penang
97.8%
Sarawak
Total Alarms
10
Last 7 days
PE-Related
8
80% matched
Non-PE Alarms
2
20% unmatched
Active PE
4
In monitoring
ACTIVE ALARMS BY SEVERITY
200
ACTIVE ALARMS
28 Critical
46 Major
74 Minor
52 Warning/Info
Total SLA's Breached
3
Breached P1s
1
Avg Resolution Time
4.25h
Avg Response Time
10m
Breached P2s
1
Breached P3s
1
Total Incidents Today
18
Total P1s
30
Breached P4s
4
Breached P5s
7
Total P3s
20
Total P4s
5
OUTAGE LIST
▶
Fiber Cut — Kuantan
2h 15m
Investigating
▶
LL034567 DOWN
1h 05m
Fixing
▶
GLTXB — TKRGB HIGH LOS
45m
Monitoring
Alarm Reconciliation & PE Correlation
View Reconciliation Tab8 Matched Alarms correlated with pre-approved PE maintenance windows, and 2 Unmatched Alarms flagged for manual review.
8 Matched
2 Unmatched